Last updated: May 27, 2025

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At Opportuna Conseil, we respect your privacy and comply with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (ARPPIPS), as modernized by Bill 25. This policy transparently explains our use of cookies and similar technologies on our website.

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1. What is a cookie?

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A cookie is a small text file stored on your device (computer, smartphone, tablet) when you visit a website. Cookies allow the site to:

• Recognize your device during subsequent visits

• Remember your preferences and settings

• Analyze your use of the site

• Improve your browsing experience

2. Types of cookies we use

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2.1 Strictly Necessary Cookies ⚠️

Legal basis: Legitimate interest (site functionality)
Consent required: No

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These cookies are essential for the proper functioning of our website. They enable:

• Basic navigation on the site

• Access to secure areas

• Memory of your cookie choices

Examples: session cookies, security cookies, cookie preference cookies
Retention period: Session or 12 months maximum

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2.2 Performance and Analytics Cookies 📊

Legal basis: Consent
Consent required: Yes

These cookies help us understand how you use our site to improve it:

• Pages visited and visit duration

• Navigation paths

• Errors encountered

• General demographic data (anonymized)

Services used: Google Analytics and WIX
Retention period: 24 months maximum

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2.3 Functionality Cookies 🔧

Legal basis: Consent
Consent required: Yes

These cookies improve your experience by remembering:

• Your language preferences

• Your display settings

• Form information

• Your accessibility choices

Retention period: 12 months maximum

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2.4 Marketing and Advertising Cookies 📢

Legal basis: Consent
Consent required: Yes

These cookies are used to:

• Personalize content and advertisements

• Measure campaign effectiveness

• Limit the number of ad displays

• Create interest profiles (anonymized)

Third-party services: WIX
Retention period: 12 months maximum

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2.5 Social Media Cookies 📱

Legal basis: Consent
Consent required: Yes

If our site integrates social media content, these platforms may place their own cookies:

• Social sharing buttons

• Embedded videos (YouTube, Vimeo)

• Social media widgets

Platforms: Facebook, LinkedIn, Twitter, YouTube
Retention period: According to platform policies

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3. Managing your consent

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3.1 Consent banner

During your first visit, an information banner appears allowing you to:

• Accept all cookies

• Refuse non-essential cookies

• Customize your preferences by category

• Learn more about each type of cookie

3.2 Preference center

You can modify your choices at any time by:

• Clicking the "Manage cookies" link at the bottom of the page

• Accessing your cookie preference center

• Enabling or disabling each category according to your wishes

3.3 Browser settings

You can also configure your browser to:

• Block all cookies

• Accept only cookies from our site

• Delete existing cookies

• Receive notification before cookie installation

Browser guides:

• Google Chrome

• Mozilla Firefox

• Microsoft Edge

• Safari

4. International data transfers

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Some cookies may result in transfers of your personal information to countries outside Canada, notably:

• United States: for Google Analytics services, social media

• European Union: for certain technical service providers

We ensure these transfers comply with Bill 25 requirements through:

• Verification of appropriate safeguards

• Obtaining your informed consent

• Implementation of contractual protection measures

5. Your rights regarding cookies

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Under Bill 25, you have the following rights:

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5.1 Right to informed consent

• Receive clear information about cookie use

• Give or refuse your consent freely and knowingly

5.2 Right to withdraw consent

• Withdraw your consent at any time

• Modify your preferences without justification

5.3 Right of access

• Know which cookies are active on your device

• Obtain information about their operation

5.4 Right to deletion

• Request deletion of data collected via cookies

• Clear cookies from your browser

6. Retention periods

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6.1 Cookie retention

• Session cookies: deleted when browser closes

• Persistent cookies: variable duration depending on type (see details by category)

• Maximum duration: 24 months for analytical cookies

6.2 Consent retention

• Your consent choice is retained for 12 months

• After this period, we will ask for your preferences again

7. Cookies and personal information

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7.1 Data collected

Cookies may collect:

• Technical identifiers: IP address, unique identifier

• Navigation data: pages visited, duration, clicks

• Preferences: language, display settings

• Behavioral data: interests deduced from browsing

7.2 Personal nature

Some data collected by cookies may constitute personal information within the meaning of Bill 25, particularly when they allow direct or indirect identification.

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8. Policy updates

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8.1 Modifications

We reserve the right to modify this policy to:

• Comply with regulatory developments

• Reflect changes in our practices

• Improve transparency of our services

8.2 Notification

Important modifications will be communicated to you through:

• Website notification with date update

• New consent banner if necessary

• Email if we have your address and changes are substantial

9. Security and protection

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We implement appropriate security measures to protect information collected via cookies:

• Encryption of sensitive data

• Limited access to data

• Regular audit of our practices

• Staff training on data protection

10. Complaints and recourse

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10.1 Direct contact

If you have questions or concerns about our use of cookies:
Email: info@opportunaconseil.com

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10.2 Supervisory authority

In case of unresolved dispute, you can contact the Quebec Commission on Access to Information:

• Website: cai.gouv.qc.ca

• Phone: 1 888 528-7741

• Address: 575, rue Saint-Amable, bureau 1.10, Quebec (Quebec) G1R 2G4

11. Contact information

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For any questions concerning this cookie policy:

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Opportuna Conseil
General email: info@opportunaconseil.com
Website: opportunaconseil.com

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This policy complies with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Bill 25) and best practices in privacy protection.

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Last compliance verification: May 27, 2025

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Thank you for trusting Opportuna Conseil with protecting your privacy.